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Our thoughts are with everyone during these unusual times, and we assure you that we are working to make certain your needs are met without interruption. While we do not envision any interruptions in service and have taken steps to make this a reality, we do ask for your patience in the event you experience an unforeseen delay. If you are unable to reach your financial representative, you may contact ProEquities client services at 1-800-288-3035 or email at We appreciate your patience and are committed to serving you.

Making the Transition

Choosing to change financial service companies is a decision that can impact your business on every level. Experiencing a smooth and uneventful transition is just as important.

At ProEquities, we are committed to making your transition experience as easy to navigate as possible through our exceptional service, innovative tools, and knowledgeable people. Using these resources, our integrated transition process will get you back up and running in no time. That way, you can quickly focus on what matters: the growth of your business and the financial security of your clients.

ProEquities' Keys to a Successful Transition


Before you join ProEquities, you will receive a questionnaire to help tailor the transition process to your business model. This information will include a list of proven processes to help you prepare for the upcoming transition.


The transition team will work with you to customize a training plan to educate you and your staff on ProEquities' policies, procedures, and technology platforms. This customized training curriculum consists of webinars, forums, and outside training resources, and will help you prepare for growing your business.


We at ProEquities are here to support you and your staff during this critical period. A Transition Coordinator will serve as your liaison between your office and ours. Our goal is to transition your book of business with minimal disruption, so you can focus on your business and your goals.


ProEquities will provide you with technology training throughout the transition process to ensure you have a solid working knowledge of the platforms available to you. The tools included in your integratedBUSINESS SolutionsSM package will empower you to manage both your business and your clients directly from our website.

Transition Timeline Example

Transition timeline example graphic

*Average annual retention rate of 97% for each of the last 10 years for advisors with a minimum GDC of $150k through 3Q20.

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